Send Us a Message
- Monday - Friday
- Saturday - Sunday
Frequently Asked Questions
How do I find a mental health service near me?
Fraser Coast Mental Health is designed to help you find local mental health and wellbeing services that are relevant to your needs. The website brings together services from across the Fraser Coast, including Hervey Bay, Maryborough and surrounding communities, in one easy-to-navigate place.
Beyond simply listing services, the website also provides information, stories and education to help you better understand the type of support you may be looking for. This can make it easier to start a conversation with your GP or reach out directly to a service that feels right for you.
If you are unsure where to start, your GP is often the best first point of contact and can help guide you to appropriate support.
Are all services free?
Some mental health services offer free or low-cost support, including services that bulk bill or are funded through government or community programs. Other services may involve out-of-pocket costs or require a referral, such as through a Mental Health Care Plan.
Because costs, eligibility and referral requirements can vary, it is important to ask the service or your health professional about fees before engaging. Fraser Coast Mental Health aims to provide clear information where possible, but your GP or service provider can give you the most accurate advice based on your individual circumstances.
How do I list my service in the directory?
Visit our For Providers page and complete the registration form. Our team will review your application within 3-5 business days.
What if I need immediate help?
If you’re in crisis or need immediate support, please call 000 for emergencies or contact Lifeline on 13 11 14 for 24/7 crisis support. Click the Emergency Help button at the top of any page for more crisis contacts.